Our COVID-19 Plans

Last updated: Jan 14, 2023

LEARN MORE ABOUT OUR COVID-19 PLANS:

We really missed all our smiling faces last summer and are working around the clock to create a safe and memorable experience this upcoming summer 2021.  Although the COVID-19 pandemic has created many challenges for all of us, we know that our youth needs to enjoy the great outdoors where they will get plenty of exercise and enjoy the fresh air on our beautiful 35 acres.  Let’s get away from all our screen time and get back to the healthy outdoors and soak up the gifts that Mother Nature has to offer.  

OUR COMMITMENT TO A SAFE CAMP EXPERIENCE

5 Star Camps is committed to providing a safe environment for your precious little ones. Our 35 acres allows your children to experience open air activities.

FOLLOWING THE SCIENCE AND TRUSTING THE PROFESSIONALS

COVID-19 guidelines for camps are constantly changing and evolving.  While we are planning for summer 2023 we are using COVID-19 best practices.   As information changes, 5 Star will make sure our summer plans will reflect all current updated information.  As an accredited member of the Ontario Camps Association (OCA) we have a very experienced team behind us with whom we are working closely through these challenging times.  We are also in close contact with our Provincial and local health officials.

OUR SAFETY PROTOCOLS

5 Star Camps takes pride in our safety protocols and have always been proud of the hard work of our team to deliver a safe experience for our campers and staff.  We will be implementing extra guidelines necessary as guided by the requirements of public health. 

These changes will give our camp a different look but we are strongly committed to providing our traditional outdoor adventures where the children can experience what they need for their mental health while developing new and old friendships. 

Here are some of our safety protocols:

  • As the summer approaches we will release our detailed COVID-19 safety guide.
  • Implementing smaller grouping requirements (small group cohorts).
  • We are very fortunate to have our 35 acre campus which allows for social distancing and open air activities.
  • Important accommodations for our water activity station (inflatable water slides, dunk tank etc.)
  • Daily home and camp health screenings.
  • Required use of necessary face coverings for all campers and staff.
  • Increased availability and implementation of hand washing.
  • Implementation of enhanced cleaning and disinfections protocols.
  • We have purchased extra supplies and equipment to disinfect and clean commonly used surfaces between cohorts’ groupings.
  • New drop off and pick up policies and procedures to avoid unnecessary contact.
  • Increased signage to educate campers in our safety procedures and hygiene.
  • Extensive staff training in safety procedures and best practices including specific education related to COVID-19.
  • Applying the necessary Public Health protocols should a case of infection be identified. 
  • Ongoing communication with our families. 

REFUNDS AND CANCELLATIONS POLICY

Important note: 5 Star Camps reserves the right to change or update our policies and/or programs if the Ministry of Health guidelines change due to COVID-19 restrictions, prior to, or during the summer as these changes could be beyond our control.

Our Registration is slated to launch March 13, 2023 at 10:00 am. 

Cancellations between June 6, 2023 and June 20, 2023 will be subject to a $100 administration fee per family.

After June 20, 2023, there will be NO refunds given.  Once camp has begun if a child or their cohort has to quarantine due to COVID-19, we will issue a credit for days missed in September, to be applied to next summer.  Our upcoming COVID-19 Public Health guidelines will outline COVID-19 protocols.

If a shutdown is initiated by local, provincial, or federal health authorities, a refund will be issued for days missed, subject to a $100 administration fee per family.

Thank you for your patience and understanding as we navigate these ever-changing times during a national pandemic.

PLEASE FEEL FREE TO CONTACT US!

5 Star Camps will always make time for our families.  We recognize that it has been a very tough year for everyone and we stay committed to supporting our community and continue to be an advocate for the well-being and safety of our children along with their families.  We would like you to know that you can talk to us about any of your concerns and we will offer whatever help we can to alleviate any worries you may have.  

We will keep you informed every step of the way and will share any Public Health updates with our families. Contact us at 613-256-4589.  We are all in this together.